Collection of Personal Information

1.1. The Personal Information Race Hub Australia may ask for and collect includes (but is not limited to):

Identifying information including a persons name and date of birth;

A person’s address;

A person’s email address;

A person’s telephone number;

Identifiable information for a person’s emergency contact including that person’s name and contact information;

Medical information including the name and details of any health condition suffered by a person and any medication being taken or required by a person;

Any additional personal information Race Hub Australia require as part of entering an event.

1.2. In limited circumstances, Race Hub Australia may collect information which is considered sensitive information. For example, if a participant is injured at an event, Race Hub Australia may collect health information about a participant in an emergency or otherwise with that person’s consent.

1.3. Race Hub Australia may collect personal information about children (for example, when children participate in events). Where children do not have sufficient maturity and understanding to make decisions about their personal information, Race Hub Australia will require their parents or guardians to make decisions on their behalf.

1.4. A person can always decline to give Race Hub Australia any personal information it requests, however that may mean that it cannot provide some or all of the services that person has requested.

Purpose of Collection and Use of Personal Information

2.1. Race Hub Australia operates a business engaged in the provision of running events. The purpose of the collection of Personal Information is to ensure the smooth running of the events and the safety of all participants. Race Hub Australia may also collect and use information for the purpose of fulfilling administrative functions associated with the event and services it provides.

2.2. Race Hub Australia may also use Personal Information for marketing purposes including to communicate with you to update you on our latest events, news and special offers. You can opt out of receiving this communication at any time by following the “unsubscribe” link at the bottom of the email.

Disclosure of Personal Information

3.1. The operation of Race Hub Australia requires the disclosure of Personal Information to third parties. The Company disclosures to third parties as follows:

3.1.1. Medical personnel engaged by the Company for the relevant event.

3.1.2. Employees engaged by the Company for the relevant event.

3.1.3. Time keeping personnel and/or organisations engaged by Race Hub Australia for the relevant event.

3.1.4. Professional photographers engaged by Race Hub Australia for the relevant event.

3.2. Race Hub Australia does not sell Personal Information for profit.

Storage of Personal Information

4.1. Race Hub Australia stores Personal Information via electronic record keeping methods in secure databases and/or cloud based storage. Personal Information may be collected in paper-based documents and converted to electronic form for use or storage (with the originals securely destroyed).

Third Party Sites

5.1 Race Hub Australia may refer you to third parties, including for the purposes of registration for an event. Further, Race Hub Australia’s website may contain links to third party websites. These third parties may have policies (including privacy policies) independent of and different to that of Race Hub Australia.

5.2. Users engage with these third parties and access their websites at their own risk. Race Hub Australia is not responsible or liable for any loss of damage (direct, indirect or consequential) resulting from a persons engagement with or access to the website of a third party and the user releases Race Hub Australia from any such liability.

5.3. Race Hub Australia will not be liable for the actions of third-party sites from which a person may have linked and been directed to the Race Hub Australia website.

Access and Correction of Personal Information

6.1. Personal Information held by Race Hub Australia can be verified and/or updated via email at [email protected].

6.2. For security reasons, Race Hub Australia may request proof of identity before disclosing or confirming Personal Information. Satisfaction of proof of identity will be at the Race Hub Australia’s sole discretion.

Complaints

7.1. A complaint about privacy may be made to the Race Hub Australia via email at [email protected].

7.2. Race Hub Australia will first consider the complaint and determine whether there are any simple or immediate steps which can be taken to resolve the complaint. Race Hub Australia will respond to a complaint as soon as reasonably practicable from the date of receipt.

7.3. If the complaint requires more detailed consideration or investigation, Race Hub Australia may acknowledge receipt of the complaint and complete our investigation into the complaint promptly. Race Hub Australia may ask a complainant to provide further information about the complaint and the outcome sought. The investigation will be conducted as soon as is reasonably practicable and Race Hub Australia will endeavour to provide the complainant with a timeline of the investigation process.

Changes to this Privacy Policy

8.1. Race Hub Australia may amend this Privacy Policy from time to time with or without the provision of notice. Persons who engage with the Race Hub Australia are encouraged to regularly visit the website to keep up to date with any changes.