Transfers

1.1. It is possible to transfer your entry to a friend or family member up to 3 days before the event date. Please use the ‘Transfer’ link on Race Roster or get in touch with [email protected] with your name and ‘Bib Transfer’ in the subject line.

1.2. It is possible for a participant to change event distances up to 3 days before the event date. No refunds for a downgrade in course distance will be made. Course upgrades will incur the difference in entry fee. Please get in touch with [email protected] with your name and ‘Event Transfer’ in the subject line.

1.3. A transfer between people or a new event will cost a $15 administration fee.

1.3 Any transfers are not available on the day of the event.

Refunds

2.1. It is possible to get a full refund minus a $15 admin fee up to 14 days before the event start date by emailing [email protected] with your name and ‘Refund’ in the subject line.

2.2. No refunds will be given within 14 days of the event start date under any circumstances.

Postponements / Cancellations

3.1. If the event has to be postponed or cancelled due to weather conditions, natural disaster, acts of god, terrorism or any other reason so deemed by Race Hub Australia, all efforts will be made to reschedule the event within 3 months of the original date. All entries will be automatically transferred over to the new date. If the event is rescheduled and you are unable to make the new date, no refunds will be given. You will have the option to transfer your entry to the following year’s event.

3.2. Where an event can not be rescheduled within 3 months, committed contractors will be paid and remaining funds will be offered as partial refunds or donated to charity. Where an event is not fully cancelled or rescheduled and the participant chooses not to race, they will not be entitled to a refund.

3.1. You will be notified of any postponements or cancellation by email, social media and announcements will be made on the home page of this site. Please note the event will not be postponed or cancelled due to rain. Race organisers will review the site conditions if required in the day before the event.